© william87-dreamstime.com Electronics Production | July 11, 2013
Teleplan - M7 Group's sole after-market service provider
Teleplan International N.V. has become the sole after-market service provider of M7 Group, a European provider of satellite services.
M7 Group has decided to consolidate its after-market service model from a multiple-supplier solution into a sole-supplier solution under Teleplan. "Teleplan's know-how and market leadership in the set-top box business was a major driver in our decision. In addition, Teleplan's service solution reduces the volume of second returns significantly. This benefit will increase our customers' satisfaction and their brand loyalty," said Jurgen Lambregts, M7 Group's CFO.