© beisea dreamstime.com Electronics Production | October 10, 2012
Samsung expands after-market services to Teleplan
Samsung (Horizon line) Set-top Boxes will now be serviced by Teleplan.
Samsung together with Liberty Global indicated that Teleplan’s geographical service network, technical knowledge of servicing set-top boxes and service quality were the catalysts of the selection. Teleplan's work in the service area of Samsung’s mobile and smartphone segment was another driving force in the decision making process. “An innovative product like our Horizon set-top box goes hand in hand with first in class, innovative after-market services guaranteeing our customers excellent services and a great brand experience”, commented Arjan Leget, Service Manager at Samsung. “This is a great example on how we build and enhance existing business relationships into other commodities we serve on a global level. We are proud to receive Samsung’s trust and are dedicated to deliver a service quality beyond their brand promise,” further commented Patrick Ring, Chief Sales & Marketing Officer at Teleplan.