Teleplan launches new innovation centre

Aftermarket service solution providers, Teleplan, has opened a new innovation centre in Tallinn, Estonia. Focused on developing portable solutions to improve the speed and efficiency with which Teleplan can diagnose and test electronic devices for its customers. The innovation centre includes a core team of 11 engineers. The latest product to be developed at the centre is a fully automated test solution for various elements of radio base station technologies (RBS) which has enabled the reduction of testing time to around 30 minutes. “We’ve always had a strong track-record of investing in R&D to innovate and improve our services, but previously we only had expert engineers dispersed in different locations. We took the decision to create an innovation centre that could bring a talent pool of that expertise, skills and creative thinking together in one stand-out location” said Gotthard Haug, CEO at Teleplan. “The team has a wealth of knowledge and experience, in particular across automation and robotics in multiple technologies. We’re very excited about the solutions that are already coming out of the centre and the ideas for future products.” As well as developing solutions to improve testing for communications network devices, the innovation centre is also focused on developing technical solutions to support the after sales processes for mobiles and other electronic devices in established and growing markets. “There are now more than 6 billion connected devices globally. The volume and variety of makes and models of connected devices, from PCs, tablets, set-top boxes, smart phones, smart watches and even smart vehicles continues to grow. Network operators are continuing to build networks that support the increased demand for seamless connectivity with new LTE nodes being deployed. The increased service levels being offered by Mobile Operators will imply a higher quality of service demand from its infrastructure suppliers in both hardware supply but also software support. For manufacturers, service providers, retailers and insurers finding a trusted partner that can provide the same high quality after-market services for this breadth of devices anywhere in the world is a challenge. At Teleplan, we are committed to being able to support our customers now, and in the future as the range and diversity of products continues to grow. Our investment in the new innovation centre will enable us to continue to help our customers by introducing new solutions to improve the speed and efficiency of our services. By reducing the time and cost to repair we are making it easier for them to deliver better service experiences for their customers”, finished Gotthard Haug.